Client Servicing professional (Mumbai)

Client Servicing professional (Mumbai)

13 Aug
|
Digixpressions Media
|
Mumbai

13 Aug

Digixpressions Media

Mumbai

- PF, ESIC, and other company perks (as per policy)
- Health Insurance (covered upto 3 lakh)
- 5 Days working
- Yearly Increment ( Performance Based)
- Dynamic and growth-oriented environment
- Opportunity to work with a fast-paced digital marketing team
- 2-5 years of experience in Client Servicing, Account Management, or Digital Marketing.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship management abilities.
- Good understanding of digital marketing services such as SEO, Social Media Marketing, Performance Marketing, Website Development, Branding, and Influencer Marketing.
- Strong project coordination and multitasking skills.
- Problem-solving and conflict resolution abilities.
- Proficiency in MS Office and CRM/Project Management tools (e.g., Zoho CRM, HubSpot, ClickUp, Asana, Trello).
- Strong organizational and time management skills.
- Ability to work in a fast-paced, client-centric environment.
- Serve as the primary point of contact for assigned clients and build long-term relationships.




- Understand client requirements, business goals, and marketing objectives.
- Coordinate with internal teams including SEO, Social Media, Performance Marketing, Content, Design, Website Development, and Influencer Marketing to ensure timely project execution.
- Prepare campaign briefs and communicate client requirements to internal stakeholders.
- Schedule and lead client meetings, prepare MOMs (Minutes of Meeting), and follow up on action items.
- Track project timelines, deliverables, and ensure deadlines are met.
- Share campaign reports, performance updates, and strategic recommendations with clients.
- Handle client queries, feedback, and escalations in a professional and timely manner.
- Identify opportunities for upselling and cross-selling additional digital marketing services.
- Coordinate with the Sales and Finance teams regarding proposals, contracts, invoices, and payment follow-ups.
- Maintain accurate records of

📌 Client Servicing professional (Mumbai)
🏢 Digixpressions Media
📍 Mumbai

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