The position holder is responsible for effective coordination of Sales related activities between the front end sales team and the back end function to ensure accurate and timely delivery to the customers. The role holder is expected to coordinate between customer, planning, production and dispatch teams. The role is also responsible for OTIF management for the assigned region / team, finished goods clearance, pending order tracking and initiating repeat sales order.
KEYPERFORMANCE AREAS
- % Adherence to OTIF
- Adherence to turn around time (TAT) - Sales Order Release, RM clearance etc.
- Internal Coordination
- MIS & Reporting
KEY ACTIVITIES & RESPONSIBILITIES
Sales Coordination
Operational Activities
- Ensure that all Sales orders are updated accurately and Sales Order is released in agreed timelines to the satisfaction of customers
- Ensure adherence to sales procedures and guidelines
- Ensure preparation of daily sales report
- Coordinate with Central Planning team to ensure appropriate allocation of job work to achieve the sales targets
- Keep a track on pending order release in the system and ensure that any hurdles or issues which will hamper the delivery schedule are highlighted and resolved in consultation with the sales team
Coordination with Sales team
- Driving collection process with Regional Sales teams and KAM's to achieve their targets. Monitor on day to day basis.
- Driving collection process with Regional Sales team and KAM's to achieve their targets and monitor it on a day to day basis.
- Collaborate with the Sales role and provide accurate sales information to sales support for sales order release in the system
- Ensure that all information req