Piramal Pharma Solutions is a contract development and manufacturing organization (CDMO), offering end-to-end development and manufacturing solutions across the drug life cycle. We serve our clients through a globally integrated network of facilities in North America, Europe and Asia.
This enables us to offer a comprehensive range of services including Drug Discovery Solutions, Process & Pharmaceutical Development services, Clinical Trial Supplies, Commercial supply of APIs and Finished dosage forms. We also offer specialized services like development and manufacture of Highly Potent APIs and Antibody Drug Conjugation.
Our capability as an integrated service provider & experience with various technologies enables us to serve Innovator and Generic companies worldwide.
For more details, please visit : www.piramalpharmasolutions.com
Job Title
Senior Executive-IT
Job Description
The IT Support Executive is responsible for providing first-level technical support and ensuring the smooth operation of the organization's IT infrastructure. This role involves troubleshooting hardware, software, network, and application-related issues, managing IT assets, supporting backup and recovery processes, and maintaining system performance. The incumbent will assist end users with technical concerns, perform routine system maintenance, support IT security initiatives, and ensure timely resolution of incidents through effective ticket management. The position requires strong problem-solving skills, customer service orientation, and the ability to work collaboratively with internal teams to maintain a reliable and secure IT setting.
Key Responsibilities – IT Support Executive
Technical Support
ØProvide first-level technical support to end users for hardware, software, network, and application-related issues through phone, email, remote access, or in-person assistance.