Pre-Sales Executive Membership Sales (Centralized Cluster Role)

About the Role

The Pre-Sales Executive is a centralised cluster role responsible for generating, qualifying, and booking membership sales opportunities across all 5 Teamfit centres (Cult Gym & Gold's Gym, Bangalore). You are the first point of contact for prospective and existing members, helping them understand our membership plans and guiding them toward joining the right fitness centre.

Key Responsibilities
- Run a structured daily call book covering:
- Fresh leads from digital marketing campaigns.
- Walk-in enquiries.
- Website and social media enquiries.
- Existing members due for renewal.
- Lapsed and dormant members across all 5 centres.
- Qualify prospects and understand their fitness goals, preferred location, budget, and membership requirements.
- Book qualified membership consultations or centre visits with the sales/fitness consultant based on prospect preference and centre availability.
- Follow up consistently with prospects through calls, WhatsApp, SMS, and emails to maximise membership conversions.




- Confirm every scheduled visit via WhatsApp and make reminder calls to improve walk-in and conversion rates.
- Re-engage prospects who miss their appointments and reschedule centre visits promptly.
- Maintain a clean daily tracker (Google Sheets/Excel/CRM) including the following:
- Calls made
- Connected calls
- Qualified leads
- Appointments booked
- Walk-ins
- Membership conversions
- Lost leads and reasons
- Coordinate daily with the cluster sales manager, centre managers, and membership sales teams regarding lead allocation, appointment schedules, and conversion updates.
- Provide regular feedback on lead quality, customer objections, and market trends to improve sales strategies and scripts.
- Ensure timely follow-ups until every lead is either converted or closed with a valid reason.

Required Experience
- 15 years of experience in pre-sales, inside sales, telesales, or membership s

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