Role & responsibilities

Learning Administration

Position Title

Process Delivery Specialist Learning Administration

Job Summary

The Process Delivery Specialist – Learning Administration is responsible for

delivering high-quality learning administration services and supporting

employees with learning-related needs. The role involves managing end-to-

end learning processes through the Learning Management System (LMS),

ensuring data accuracy, responding to employee inquiries, and supporting HR

learning operations in compliance with organizational policies and procedures.

Key Responsibilities

Learning Administration
- Manage end-to-end learning administration activities through the

Learning Management System (LMS).
- Create, modify, and cancel courses, classes, and curricula as required.
- Register, assign, complete, and update learner records within the LMS.
- Maintain accurate learning and training records while ensuring data

integrity.
- Monitor learning activities and support completion tracking and

reporting.

Employee & Stakeholder Support




- Serve as the primary point of contact for employee learning-related

queries.
- Ensure service delivery meets established quality standards and

service-level agreements (SLAs).

Project Support
- Contribute actively to HR and learning-related projects and process

improvement initiatives.
- Assist in testing, implementation, and documentation of new processes

or system enhancements.
- Support reporting and data analysis requirements for learning

programs.

Required Qualifications & Experience

Qualified Experience
- 0-2 years of experience in Learning Administration, HR Operations,

or a related field.

Technical Skills
- Basic knowledge in Microsoft Excel, PowerPoint, and Word.
- Familiarity with ServiceNow and SAP SuccessFactors is preferred

although not mandatory
- Ability to manage and maintain large volumes of employee and

learning data.

Communication Skills
- Excellent verbal and written English co

📌 Learning Administration (Bengaluru)
🏢 Manpowergroup Services India
📍 Bengaluru