Job Responsibilities:
- Present, promote, and sell products using effective presentations/discussions to both existing and prospective customers.
- Conduct cost-benefit and needs analyses of existing/potential customers to meet their requirements.
- Establish, develop, and maintain positive business and customer relationships.
- Identify and analyze the potential of dealers.
- Provide technical product training and basic user functionality training to customers as needed.
- Collaborate closely with office staff to implement appropriate policies for managing workflow and communication.
- Responsible for sales, collections, and business development in the assigned area.
- Support customer-centric programs such as conferences, trade shows, and workshops with technical expertise and product knowledge.
- Timely completion and submission of all required reports as requested by management.
- Maintain and update customer database in accordance with company guidelines.
- Resolve customer issues using available resources to ensure customer satisfaction.
- Escalate technical issues to the technical/audiological team as necessary.
- Promote continuous improvement initiatives.
- Remain flexible to take on other project roles as required.
- Be adaptable with working hours and open to extensive travel.
- Achieve agreed-upon sales targets and outcomes within the designated schedule.
- Analyze territory/markets potential, track sales, and provide status reports.
- Provide management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Contribute to team efforts by accomplishing related results as needed.
Required Knowledge, Skills & Competencies:
- Strong communication skills in both verbal and written English and Hindi.
- Sales with negotiation and leadership abilities.
- Proficient in computer skills, including MS Office.
- Excellent presentation and client relationship skills.
- Driven by sales goals and targe