Regional Operations Lead Project and Development Services, (West India-Mumbai/ East India- Hyderabad)

This position reports to the Region Head and is accountable for Operational excellence across the complete project delivery phase, project delivery processes, compliance, risk management processes, talent and resource identification / development / deployment across the region covering multiple cities. Working along with city heads and their delivery teams, central business operations team, cross functional JLL teams, this role will enable teams to deliver projects successfully in order to ensure client satisfaction. The position will be based in Mumbai/ Hyderabad.

Key Responsibilities:
- Strategic Planning and Execution: Lead the development and implementation of annual operational business plans, aligning with regional and state objectives. Execute strategic initiatives set by PDS leadership, ensuring market-specific requirements are met. Develop technology roadmaps to maintain industry leadership.
- Operational Excellence:



Define and implement the "JLL Way" through standardized project and operations frameworks. Drive operational efficiency by identifying process improvements, standardizing procedures, and implementing best practices. Spearhead implementation of PDS India operations policies, procedures, and systems. Ensure ongoing certification to international standards.
- Performance Management and Business Decision Support: Establish and monitor non-financial KPIs and objectives. Track performance metrics, conduct periodic business and project reviews, and implement corrective measures as needed. Contribute to business planning processes and support data-driven decision-making. Collaborate on setting strategic objectives and annual business plan targets.
- Project Oversight and Delivery: Provide guidance to Delivery Leads, Senior Project Leads, and Project Leads throughout the project lifecycle, from pitches to close-out. Ensure effective project organizati

📌 Regional Operations Lead- Mumbai
🏢 Jones Lang LaSalle (JLL)
📍 Mumbai