Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title
Supervisor

About The Role
We are looking for a people-focused and results-driven
Supervisor, Operations
to lead a team responsible for delivering strong operational performance and high-quality client support. In this role, you will oversee daily workflow, service delivery, quality standards and team development to help ensure operational goals and service commitments are met consistently.

You will play an important role in creating an engaged team setting, resolving operational challenges and driving continuous improvement.



Success in this position requires strong leadership, sound judgment, effective communication and the ability to work across teams to improve processes and outcomes.

What You Will Do
- Lead, coach and develop a team responsible for operational execution and client support.
- Oversee daily operations to help ensure service levels, quality standards and business objectives are achieved.
- Provide ongoing performance feedback, support employee development and foster a culture of accountability and engagement.
- Manage escalated operational and client issues, working to deliver timely resolution and a positive client experience.
- Review operational performance, identify trends and implement improvements that increase efficiency and effectiveness.
- Partner across teams to optimize processes, support business priorities and advance continuous improvement efforts.
- Support a strong operational framework with focus on risk mana

📌 Supervisor (Thane)
🏢 Fiserv
📍 Thane