Core Responsibilities
- Guest Welcome: Greet visitors warmly, manage the check-in/check-out flow, and escort guests to their designated areas.
- Inquiry Handling: Answer, screen, and route incoming phone calls while managing the central info@ email inbox.
- Reservation Management: Oversee the digital booking calendar, confirm appointments, and optimize daily scheduling slots.
- Area Maintenance: Maintain a pristine, organized, and fully stocked lobby, reception desk, and waiting lounge.
- Administrative Support: Sort incoming mail, coordinate courier services, and log visitor details for security compliance.
Key Requirements
- Experience: Proven track record in front-of-house hospitality, customer service, or corporate reception roles.
- Communication:
Exceptional verbal and written communication skills with a polished, skilled telephone etiquette.
- Tech Savvy: High proficiency with MS Office Suite and hands-on experience with CRM or booking software.
- Soft Skills: Superior multitasking abilities, emotional intelligence, and a calm approach to problem-solving
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Hostess - Front Office professional (Bhubaneswar)
🏢 Mayfair Hotels and Resorts
📍 Bhubaneswar
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