Key Responsibilities
- Provide technical support for HMIS applications and resolve user issues.
- Monitor system performance and ensure smooth functioning of HMIS modules.
- Coordinate with hospital departments to understand requirements and implement system enhancements.
- Manage software updates, testing, and deployment of current features.
- Troubleshoot application, database, and integration-related issues.
- Generate and maintain reports, dashboards, and data extracts as required.
- Coordinate with external vendors for issue resolution and system upgrades.
- Ensure data accuracy, security, and compliance with hospital policies.
- Prepare user manuals, SOPs, and conduct end-user training sessions.
- Maintain documentation of system changes and support activities.

Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field.
- 2–5 years of experience in HMIS, Healthcare IT, or Software Support.
- Knowledge of SQL databases and healthcare applications preferred.
- Experience in application support, troubleshooting, and user management

📌 Software Support Engineer (Thane)
🏢 Jupiter Hospital
📍 Thane