Strategy
- Exhibit qualities which demonstrate the group’s strategy.
- To treat Customer’s with Human touch and understand the importance at every business stage.
- To support strategic intent, on the growth of business, cross functional advantage and work on cost efficiency
Business
- To establish and maintain a close working relationship with the customers to ensure prompt and effective responses to the various business requirements, queries and requests from them.
- To be aware of the business targets and ensure compliance.
- To own the business transactions of Clients and ensure completion at all levels/stages on a sustained basis.
Processes
- To ensure that all documents are accurately checked, processed and released in compliance with statutory regulatory and internal operational instructions.
- Ensuring deals are being released as per the Departmental Operating Instructions manual, customer’s instructions and within the timeliness and accuracy standards specified.
- To ensure transactions are handled with in the allocated approved limits at all times, on a continual basis.
- Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time.
- Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager.
Document checking
- Robust understanding and application of ICC Rules
- Scrutinise documents against letter of credit and ICC rules and identify discrepancies
- Articulate discrepancie
📌 Associate Manager, Trade Operations (Chennai)
🏢 Standard Chartered Bank
📍 Chennai
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