* General Operations & Maintenance
* Day – to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw
* Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei)
* Provide support (onsite/offsite) for activities associated with Packet Core
* Incident management & emergency handling
* Monitoring of capacity vs utilization of nodes
(SAU/PDN/Processor/Throughput/Sessions)
* Bandwidth Utilization monitoring (Gi/Gn/S1U/Caching/Gm/Rx) and upgrade
* Shift operations as per duty roster
* Change Management
* Coordination with SNOC for change management requirements
* Raising CR for Change Management
* Coordination for additional Configurations
* Verification of Inputs for CM/Command files before execution
* Fault Management
* Troubleshooting and Resolution of issues related to data services
* Local Hardware Fault Management – Card Changes/R&R;/Spare Part management
* Address local connectivity issues
* Infra/power related issues pertaining to PaCo Nodes
* CXX
* Address ongoing Customer problems related to Data browsing/VoLTE
* Analysis of Complaints and provide RCA
* Coordinate with Vendor/SNOC CM teams to implement corrections/patches
* Recent Node integrations
* Infra Requirements
* Installation/commissioning /integration
* Final Go Live – Clearances (RA/LI/SNOC)
* Feature and technology rollouts
* Implementation
* Technical Testing/ UAT
Qualifications and Competencies
BE / B.Tech ( preferably Electronics & Communication )
Minimum 3-5 years of experience in Packet Core operations