We are seeking a talented individual to join our Analyst Application Support– Java team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.
What can you expect?
- Provide online application, product configuration
- Publish daily readiness report to stakeholders
- Analyze issues received by incident management portal and provide clarification, solution and workarounds for them
- Provide support to business queries including incident tracking and triaging
- Communicating SEV1 issues and upcoming production outage notifications to operations management leadership and respective groups
- Coordinating with third party vendors and other application owners as and when needed
- Operational checks (Daily/Weekly/Monthly) as per the IT process guidelines
- Publish weekly/Monthly/Ad-hoc reports as per business need
- Provide environment support including workplace monitoring, deploying fixes, enhancements, sanity test and batch support
- Perform release and change management services to cover defect management, prepare release deliverables related documentation, data fixes for workarounds
- Provide QA support as part of unit, system and user acceptance testing
- Support admin activities like status reporting and metrics generation for stakeholders
- Support application audit, disaster recovery testing and Pen testing activities
- RCA on production issues and plan for permanent fixes
- Adhere to SLA’s and deliver projects on agreed timeline
- Experience in handling onshore stakeholders
- Identifying vulnerability and involve in patching activities
- Involve in documentation and compliance activities
What is in it for you?
- Standard MMC Salary Package
- Standard MMC Colleague Benefits
- Huge landscape to learn new technologies and apply your skills
We will count on you to:
- Programming skills in JAVA
- Working knowledge of Hibernate, Spring Framework inc
📌 Principal Engineer (Mumbai)
🏢 Marsh Mclennan
📍 Mumbai
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