The role involves processing customer activation applications for timely and
compliant onboarding experience.
Ensure support to sales organization including retailers for quicker customer
acquisition.
Key Result Areas/Accountabilities
1. Process new activation documents for both prepaid and post paid services
2. Approve SIM exchange within TAT through correct approval of customer
documents
3. Ensure document compliance and actively identify frauds
4. Retailer and doc pick-up partner management for effective training on
document screening
5. Support TERM requirements as per need.
Core Competencies,
Knowledge, Experience
1. Should be able to influence and get buy in of cluster sales team on
decisions
2. Quick thinking to take immediate steps to fix burning issues and challenges
in a time bound manner.
3. Ability to work with partner teams to get deliveries done or respond
responsibly and provide support to other functions.
4. Diligent and effective
Must have technical / skilled qualifications
1. Min Graduate
2. Fresher / 06 months of relevant exp
3. Diversity candidates preferred