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Home//Business Analyst Customer Experience
Business Analyst Customer Experience
By
Touring Assurances/ Touring Verzekeringen
Published on 2017-03-22
Touring Assurances / Touring Verzekeringen SA/NV (TATV), a Direct Insurance company, is looking for an experienced Business Analyst (BA) in sales flow / online sales to work as part of its Digital & Customer Journey team.
Business Context
TATV is constantly seeking to improve the customer experience. We are a energetic company on a human scale. We are consistently launching new projects and initiatives that aim to innovate, respond to and even go beyond the expectations of our customers, prospects and internal users.
TATV constantly aims to prepare the future by modernising its IT and applications landscape. We work in an agile approach, with multi-disciplinary teams continually working on these projects, based on “Agile/Scrum” methodology.
Touring Assurances / Touring Verzekeringen SA/NV (TATV) is looking for an experienced Business Analyst for the Direct Motor Insurance industry. Customers are served through a multi-channel approach (Internet, call centre, shops) throughout all phases of interaction: prospection, sales, contract management, invoicing and claims management.
Location:
Touring Assurances – Touring Verzekeringen
Site Tours & Taxis
86C Avenue du Port, 1000 Bruxelles
A few trips to Barcelona may be expected during the year
Role
The Digital & Customer Journey team is part of the Customer Experience department. The role of this team is to continually improve the experience of our customers throughout their journey, as well as the website user experience (whatever t
📌 Business Analyst Customer Experience (Harichandanpur)
🏢 DigitalPharmaSummit
📍 Harichandanpur
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