Company Description
Orchha Palace and Resorts is a luxury destination that combines modern elegance with timeless charm, offering guests a refined and comfortable stay in Orchha. The property features sophisticated accommodations, attentive hospitality, and curated amenities designed for relaxation and leisure. Guests experience impeccable service and carefully crafted spaces that cater to both personal retreats and special occasions. With a focus on comfort, style, and memorable experiences, Orchha Palace and Resorts aims to be a preferred choice for discerning travelers.

Role Description
The Front Office Manager is responsible for overseeing all front desk and lobby operations, ensuring a seamless and welcoming experience for guests. This full-time, on-site role in Orchha includes supervising front office staff, managing check-in and check-out processes, and handling guest inquiries and feedback. The Front Office Manager monitors reservations and room assignments, coordinates with housekeeping and other departments, and ensures accurate billing and reporting.



The role also involves implementing service standards, training team members, resolving escalated issues, and maintaining a professional, guest-centric setting in the front office area.

Qualifications
- Candidates should possess strong Front Office and Customer Service skills, with a focus on guest-facing operations and hospitality standards.
- Candidates should possess Office Administration skills to manage documentation, scheduling, and coordination with internal departments.
- Candidates should possess Customer Satisfaction skills, including the ability to handle feedback, resolve complaints, and maintain high service quality.
- Candidates should possess excellent Communication skills for interacting with guests, leading staff, and collaborating with management.
- Relevant experience in hotel or resort front office management, including team supervision and shift planning.
- Proficiency in hotel mana

📌 Front Office Manager (Orchha)
🏢 Orchha Palace and Resorts
📍 Orchha