Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a current industry, join our team as we help shape a brighter way forward.
Director - Transformation
What this job involves:
Responsible for designing globally consistent process and ensuring technology platform leverage to continuously optimize operations and properly support business requirements. Design, document and implement standard world class processes driven by lean re-engineering and be a key enabler in helping to drive the digitization and automation of our service delivery. Manage the design process for transformational projects as defined within the Global Finance Roadmap
- Define the target state to ensure long term process standardization, optimization and automation in collaboration with the Business Architect and Process Excellence Lead in response to business demand and external benchmarked.
- Translate the improvement initiatives into deliverables and work with Regional Service Delivery Lead to operationalize them.
- Manage and coordinate the ongoing prioritization and delivery of enhancements to our global operating platform.
- Develop future process maps and work with project teams to develop new or refreshed processes to be deployed to the operational delivery teams. Ensure the following design principles are considered in the end-state process: resource requirements, process lead time and quality
- Contribute to defining and continuously assessing the system enhancements roadmap in collaboration with business lines and functions across JLL. Translate the changes
📌 Director - Transformation (Gurugram)
🏢 JLL
📍 Gurugram
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