Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.
Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.
Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric workplace. You’ll be part of one global team where you can learn fast and stay true to yourself.
The Solutions for Customization team (S4C) is accountable for incorporating the Murex software into the information system frameworks of our Capital Markets customers. Throughout the lifecycle of the product, from pre-sales support to implementation as well as training and product support, Murex S4C consultants are our clients' trusted IT partners.
We deliver innovative solutions and provide state-of-the-art recommendations and advice.
Your Role
Develop expertise in Murex interface and reporting solutions and general knowledge of the platform
Provide technical support (phone, email, CRM, on-site) to Murex customers, ensuring successful follow-up of issues from notification to resolution and validation
Validate solutions with co-workers within the team and seek advice and expertise of other teams on other domains
Participate in implementation projects for the delivery of interfaces for electronic communication network (for example online trading platform), clearing systems, customer’s internal systems (e.g. core banking), reporting solutions and trade migrations
Participate in implementation projects for the delivery of customized solutions to client-specific requirements
Maintain good understanding and knowledge of the best practices
Participate in the Murex solution enrichment process by reporting issues and suggestions to the development centre
Proactively ensure customer satisfaction and follow-up on the interface a