Josisoft Technologies is looking for an experienced and highly responsible IT Operations Manager to oversee the day-to-day operations of our IT and digital services company.

The ideal candidate will be responsible for managing teams, coordinating different departments, supporting recruitment and employee training, monitoring performance, improving internal processes, and ensuring the smooth execution of daily business operations.

This is a leadership position for someone who can take ownership, make decisions, solve operational problems, and help build a structured and high-performing work setting.

Key ResponsibilitiesIT Business Operations
- Manage and oversee the day-to-day operations of the company.
- Ensure smooth coordination between Sales, Marketing, Development, Project, and other teams.
- Monitor overall team productivity and operational efficiency.
- Identify operational challenges and implement practical solutions.
- Ensure that company processes and internal systems are properly followed.

Team & People Management
- Lead, coordinate,



and support multiple teams and departments.
- Set clear expectations, responsibilities, and performance standards.
- Monitor employee attendance, discipline, productivity, and performance.
- Conduct regular team meetings and performance reviews.
- Handle employee-related issues and workplace conflicts professionally.
- Build a positive, accountable, and productive work culture.

Recruitment & Employee Development
- Participate in the recruitment and interview process for new employees.
- Help identify and select suitable candidates for different roles.
- Support the onboarding and training of new employees.
- Develop training and performance improvement plans.
- Provide regular feedback and coaching to team members.

KPI & Performance Management
- Set and monitor departmental and employee performance targets.
- Track KPIs and regularly review actual performance against expected results.
- Identify underperforming emplo

📌 IT Operations Manager (Durgapur)
🏢 JOSISOFT TECHNOLOGIES
📍 Durgapur