Key Responsibilities
- Front?Office & Employee Support
- Serve as the first point of contact for employee queries related to workplace facilities, seating, access cards, meeting rooms, and basic office services.
- Assist with visitor management, check?ins, and coordination with security.
- Workplace Operations
- Support daily office operations including monitoring cleanliness, replenishing supplies, and escalating facility issues.
- Conduct regular floor walks to identify housekeeping, safety, or maintenance needs.
- Facilities & Vendor Coordination
- Coordinate with facility vendors such as housekeeping, catering, maintenance, and security for timely issue resolution.
- Track service requests and follow up to ensure closure.
- Asset & Space Management
- Maintain updated records of office supplies, consumables, and basic inventory.
- Assist with seating allocation, desk moves, and meeting?room readiness.
- Documentation & Reporting




- Help maintain logs related to maintenance requests, access control, stationery usage, and compliance checks.
- Prepare simple weekly or monthly operational summaries for the Workplace Manager.

Qualifications
- Bachelor’s degree in any discipline (Business Administration or Hospitality preferred but not required).
- 0–5 year of experience in workplace/office management, administration or customer service roles (internships acceptable).

Skills & Competencies
- Robust communication and interpersonal skills.
- Customer service orientation with a helpful and proactive attitude.
- Basic understanding of MS Office tools (Excel, Outlook, Word).
- Ability to stay organized and manage multiple small tasks.
- Willingness to learn workplace operations and facilities processes.

📌 Senior Executive (Mumbai)
🏢 HDFC ERGO General Insurance
📍 Mumbai