Inside Sales Executive - RCM & Healthcare BPONeolytix
Role TitleInside Sales Executive — RCM & Healthcare BPODepartmentBusiness DevelopmentLocationGurugram, Haryana, India (Onsite)ShiftUS Eastern Time — approx. 6:30 PM to 3:30 AM IST (±30 min)Experience Required2 – 5 years; US B2B inside sales or healthcare BPO salesReports ToDirector of Sales (US-based)Employment TypeFull-Time About Neolytix
Neolytix is a US-headquartered healthcare BPO/KPO serving 280+ healthcare organizations across Revenue Cycle Management, Credentialing & Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics. With delivery centers in Gurugram (India) and Manila (Philippines), we combine deep US healthcare operational expertise with a technology-enabled service model — including our proprietary InCredibly credentialing platform. We are at an inflection point, transitioning from a services company to a Services-as-Software model.
The Role
You will own the full conversion lifecycle for inbound leads from small and mid-size US healthcare practices — primarily physician groups,
urgent care chains, ambulatory surgery centres, behavioural health practices, and medical billing companies (Copper and Bronze tier). Leads arrive through our website, referral network, and digital marketing campaigns. Your job is to qualify them quick, build genuine consultative rapport, and close them — or route them to senior sales with a warm, detailed handoff.
This is not a customer service role. We need a hunter who is naturally curious, comfortable asking difficult questions, and capable of steering a conversation when a prospect stalls. You will also run targeted outbound prospecting to self-generate pipeline within defined ICP segments.
What You Will Do
Inbound Lead Conversion (primary — ~60%)
- Respond to all Copper/Bronze inbound enquiries within defined SLA — target: same business day, ideally under two hours.
- Conduct discovery calls to uncover pain (denial rates, AR days, credenti