The Internal Consulting Solutions (ICS) organization is a dynamic and expanding team within Citi responsible for leading high value initiatives to meet Citi’s transformation and business priorities. The ICS organization delivers significant programs in close partnership with Citi’s functional and business unit senior leadership. ICS covers a diverse set of critical initiatives which vary in size, duration, and complexity sponsored by senior leadership which have significant and measurable business value outcomes.

The ICS team is an interdisciplinary team comprised of colleagues with deep management consulting and financial services expertise engaging Citi employees at all stakeholder levels.
- The Director will be a core member of Citi’s internal consulting (ICS) organization.



The key roles of the internal consulting organization are to lead significant programs in partnership with Citi’s functional and business unit leadership; to develop Citi’s approaches and methods; to build change capabilities across Citi; and to engage Citi employees at all levels in transformational change
- The Director will be the site lead for ICS India, assuming leadership responsibilities and providing oversight to a team of approximately 20+ headcount. The Director will assume will report to the Global ICS Lead
- The Director will be involved in the initial set-up of the India team. They Director will work closely with the preferred Vendor to hire, onboard and train all current ICS India staff through to Business-as-Usual (BAU). The Director will also work with the preferred Vendor to ensure delivery against the agreed provisions of the Statement of Work (SOW)
- The Director will use methodologies to deliver and support specific Citi operating model, process improvement, and process transformation projects and programs. Projects will vary in size, duration, and complexity, will have measurable business value outcomes, and will have Senior Management to Executive-level sponsorship
- In addi

📌 Internal Consulting Senior Group Manager, Director (Mumbai)
🏢 Citi
📍 Mumbai