Company Description
EdifyChamps offers high-quality online tutoring services designed to meet diverse student learning needs. The organization works with experienced tutors who help learners excel across a range of subjects and academic levels. EdifyChamps focuses on personalized support, aiming to build stronger foundational understanding and confidence in students. The team emphasizes consistent quality, structured learning plans, and measurable academic progress for each learner.
Role Description
This is a full time, in office Sales Agent role based in Gurugram. The Sales Agent will engage with prospective parents and guardians, clearly explaining EdifyChamps’ tutoring services and benefits, and guiding them through enrollment and payment processes. Day-to-day responsibilities include handling inbound and outbound calls, following up on leads, conducting needs assessments to suggest suitable tutoring packages, and maintaining accurate records in the CRM system. The role also involves coordinating with the tutoring and operations teams, addressing customer queries and concerns,
and participating in sales meetings or training sessions to improve product knowledge and sales performance. The Sales Agent is expected to meet individual and team sales targets while maintaining a professional, student-focused approach.
Qualifications
- Candidates should possess strong Communication skills, including clear verbal and written interactions with parents, students, and internal teams.
- Candidates should possess Customer Service and Training-related skills to handle inquiries, resolve concerns, and help customers understand program details.
- Candidates should possess Sales skills and familiarity with Insurance or similar advisory roles, demonstrating the ability to convert leads and meet revenue goals.
- Candidates should possess basic computer literacy and CRM usage skills, with the ability to maintain organized records and reports.
- Relevant experience in education servic