About The Job
Emerson is hiring for the role of Application Engineer
Key Responsibilities
- Respond promptly to customer STO inquiries with quotes for spare parts, replacement valves, and displacement valves, including Management of Change (MOC) support via phone, email, and chat.
- Provide datasheets, spare parts details, and competitive advantages of Emerson products as part of the MOC process.
- Support sales by highlighting key differences between current installations and current offerings.
- Develop training materials to identify competitor displacement opportunities.
- Create process automation tools to enhance speed and efficiency in STO quoting activities.
- Prepare quotes with optimal lead time estimates by assessing inventory levels in ERP systems and coordinating with operations teams.
- Meet and exceed performance metrics, including response time and on-time delivery of quote packages.
- Maintain accurate records of customer interactions, issues, and resolutions.
- Perform other duties as assigned by the manager.
Required Skills
- ERP Systems
- Customer Service
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft WordProcess
- Automation
- Microsoft Power Platform
- Valve Quoting
- Management of Change (MOC)SAP ERP
📌 Application Engineer (Chennai)
🏢 Jobgenix
📍 Chennai
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