Who We Are
Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data-driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operates and maintains indoor environments and driving to a current era of autonomous buildings.
We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions.
Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.
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OpenBlue: This is How a Space Comes Alive
Roles & Responsibilities
The following roles and responsibilities are aligned with the Technical Support and Warranty Management profile.
Warranty & Claims Management
- Manage end-to-end warranty claim processes within defined timelines.
- Verify and validate warranty claims as per company warranty terms and conditions.
- Ensure timely submission, tracking, and closure of warranty claims.
- Coordinate with factory teams for reimbursement and claim settlements.
- Prepare and share monthly and quarterly warranty performance reports.
Technical Support & Quality Improvement
- Analyze field failures and identify root causes to minimize warranty provision utilization.
- Coordinate with factory and quality teams to improve product reliabilit
📌 HVAC Customer Technical Support Rep 3 (Bengaluru East)
🏢 Johnson Controls
📍 Bengaluru East
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