Key Responsibilities

1. Channel Partner Training Program

Manage comprehensive training and certification programs for channel partners,distributors — covering product knowledge(Hardware and software), solution deployment, configuration, and troubleshooting,providing best user experience to the clients all aligning to the company goals

Develop training content and modules (presentations, manuals, e-learning, videos, and certification assessments) tailored for installers, technicians, and sales engineers.

Identify and Conduct regular training sessions, both online and on-site, to certify new and existing partners and Evaluate the training performance and effectiveness of the partner on periodic basis

2. Technical & Product Enablement

Collaborate with Engineering, Product, and Deployment teams to understand new features, software updates, and integration workflows.

Translate technical concepts into transparent, practical training content that channel partners can apply in real-world deployments.

Maintain and update a partner knowledge base with installation guides, FAQs,



and best practices.

3. Performance & Certification Management

Track partner training performance, certification status, and deployment quality metrics.

Create feedback loops from partner field experiences to improve training programs and deployment readiness.

4. Cross-functional Collaboration

Partner with Sales and Channel Teams to align training initiatives with business priorities and partner activation goals.

Work closely with Deployment Managers to assess field competency and identify gaps for targeted upskilling.

Coordinate with Marketing for co-branded learning content and partner communication.

What We’re Looking For

5-6 years of experience in technical training, channel enablement, or partner education, preferably in Access Control, Security Systems, IoT, or related industries.

Strong understanding of hardware + software solutions — including controllers, credentialing (BLE/NFC/QR),

📌 Training and Development Engineer (New Delhi)
🏢 Spintly
📍 New Delhi