Location: Gurgaon
Full-Time | In office | Customer-Facing Role
About KorinMi
KorinMi is India’s first Korean Skin & Hair Clinic, delivering advanced Korean skin and hair treatments using 3D diagnostic technology and personalised treatment plans designed for Indian skin and hair.
We are expanding and building disciplined, high-performance clinics with premium hospitality and strong revenue ownership.
Role Overview
We are hiring a hands-on Clinic Manager who will be the primary face of the clinic and lead daily front-of-house operations.
This role requires full-time presence at the reception area during operational hours. The Manager will personally greet clients, oversee consultations, monitor revenue performance, and ensure seamless clinic operations.
Key Responsibilities
*Front-of-House Leadership (Primary Responsibility)*
- Be physically stationed at reception during clinic hours
- Personally meet and greet clients
- Monitor client flow, wait time, and service experience
- Oversee consultation allocation and billing process
- Ensure rebooking, referrals, and Google review requests are executed
*Revenue & Conversion Management*
- Drive daily, weekly, and monthly revenue targets
- Track walk-ins, 3D consultations, and conversion percentage
- Monitor new vs repeat client footfall
- Drive package closures and product sales
- Track missed opportunities (no-shows, consultation non-conversions)
*Team Management*
- Supervise doctors, therapists, and front desk staff
- Conduct daily morning huddles
- Ensure SOP adherence and service standards
- Coach team on communication and client conversion
*Operations & Reporting*
- Ensure accurate CRM (Zenoti) entries and billing
- Monitor daily collections and reconciliation
- Track inventory and product movement
- Maintain hygiene and premium clinic standards
- Share daily and weekly performance reports with leadership
Candidate Profile
- 3–5 years experience in clinic management
📌 Clinic Manager (Gurugram)
🏢 Korinmi
📍 Gurugram
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