Denodo is always looking for technical, passionate people to join our Customer Success team. We want a professional who will consult, develop, train and troubleshoot to enhance our clients’ journey around Data Virtualization.
Your mission: to help Denodo users achieve and maintain success through accelerated adoption and productive use of Denodo solutions.
In this role, you will successfully employ a combination of high technical expertise and client management skills to conduct troubleshooting and issue resolution, provide technical guidance and advice through remote or on-site consulting engagements, deliver timely and complete solutions to customer issues, and being a critical point of contact for getting things done among Denodo, partner and client teams. Our client’s rely on data in their daily operations. You will be called upon to creatively assist our customers in ensuring they are successful in their data processing endeavors utilizing our products
As a Staff Data Engineer you will successfully employ a combination of high technical expertise, research and investigative know-how, troubleshooting and problem-solving techniques, and communication skills between clients and internal Denodo teams to achieve your mission.
Job Responsibilities & Duties
- Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb technical discussion, including an overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning.
- Constantly learn new things and maintain an overview of up-to-date technologies.
- Provide technical consulting, training and support.
- Diagnose and resolve client's inquiries related to operating Denodo software products in their environment.
- Participate in problem escalation and call prevention activities to help clients and other technical specialists increase their efficiency when using Denodo products.
- Be able to address a ma
📌 Staff Data Engineer (Chennai)
🏢 Denodo
📍 Chennai
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