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Business Analyst

American Express gurgaonnoida

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About The Job
American Express is hiring for the role of Business Analyst
About This Role
- Deliver strategic analytics focused on Digital Acquisition experiences across International Markets aimed at optimizing our Customer experiences
- Define and build key KPIs to monitor the acquisition journey performance and success
- Support the development of recent products and capabilities
- Deliver read out of experiments uncovering insights and learnings that can be utilized to further optimize the customer journey
- Gain deep functional understanding of the enterprise-wide product capabilities and associated platforms over time and ensure analytical insights are relevant and actionable
- Power in-depth strategic analysis and provide analytical and decision support by mining digital activity data along with AXP closed loop data

Minimum Qualifications
- Advanced degree in a quantitative field (e.g. Finance, Engineering, Mathematics, Computer Science)




- Strong programming skills are preferred. Some experience with Big Data programming languages (Hive, Spark), Python, SQL.
- Experience in large data processing and handling, understanding in data science is a plus.
- Ability to work in a dynamic, cross-functional environment, with strong attention to detail.
- Excellent communication skills with the ability to engage, influence, and encourage partners to drive collaboration and alignment.

Required Skills
- SQL
- Python
- Hive
- Apache Spark
- Big Data Technologies
- Data Mining
- Data Analysis
- Large Data Processing
- Experimental Analysis (A/B Testing, etc.)
- KPI Definition & Tracking
- Customer Journey Analytics
- Insight Generation
- Decision Support Analytics
- Data Visualization (use Tableau, Power BI, or Python libraries like Matplotlib/Seaborn if applicable)
- Dashboard Creation
- Performance Monitoring

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