Role Overview:

The Asst. Manager - Process Excellence will drive strategic design, optimization, and process improvement initiatives across middle-mile (warehouse), line haul and last-mile delivery operations. This role focuses on enhancing delivery
speed, reliability, cost efficiency, and customer experience

by building scalable, data-driven processes, leveraging technology.

The role demands a blend of analytical problem-solving, design thinking, and implementation — ideal for someone passionate about transforming how products move from the warehouse to the customer doorstep in a D2C ecosystem.

Key Responsibilities:
- Identify opportunities for improving
space productivity

in existing warehouses and last mile hubs.
- Drive the
rollout of strategic process excellence initiatives

across all assets and ensure the target metrics are achieved.
- Implement scalable processes, SOPs, and KPIs for throughput, accuracy, and efficiency.
- Benchmark warehouse productivity through
time-motion studies

, identify gaps and continuously
improve productivity

.
- Reduce losses





in the reverse network - reduce damages and returns, identify improvements to increase re-inventorization of returns and set up process for timely scrapping of damages
- Collaborate with the Product and Tech teams to
digitize operations

and enhance existing digital processes.
- Build
business cases for capital expenditure

on automation, layout redesign, or process change.



Qualifications and Skills
- 1-3 years of experience in process excellence, operations design, operations excellence, preferably for a manufacturing, logistics, consulting or D2C company dealing with white goods or furniture products.
- Bachelor’s degree in Industrial Engineering / Supply Chain / Operations Management; Master’s degree (MBA / M.S / M.E / M.Tech) preferred.
- Should have a hands-on approach to problem solving - must be willing to frequently visit the warehouse and last mile facilities to understand the problems, id

📌 Assistant Manager (Bengaluru)
🏢 Wakefit
📍 Bengaluru