Job Description – Tech Support ExecutivePosition Details
Position: Tech Support Executive
Department: Technical Services
Location: As per Company Requirement (Pan India Travel)
Reporting To: Technical Manager / Operations Head
Job Summary
The Tech Support Executive will be responsible for providing technical support in electrical auditing, testing, commissioning, and engineering services. The role involves site execution, electrical testing, data collection, technical report preparation, estimation support, and coordination with clients and internal teams to ensure timely and quality project delivery.
Key Responsibilities1. Technical Report Preparation
- Prepare technical reports for:
- Electrical Safety Audits
- Energy Audits
- Power Quality Analysis
- Thermography Surveys
- Electrical Testing & Commissioning
- Compile site data and testing results into qualified client-ready reports.
- Prepare observations, recommendations, executive summaries, and corrective action plans.
- Ensure accuracy, completeness, and timely submission of reports.
2. Site Execution & Testing
- Execute and assist in electrical testing and commissioning activities at client sites.
- Perform testing of:
- Transformers
- HT/LT Switchgear
- Protection Relays
- Earthing Systems
- Power & Control Cables
- DG Sets
- Other Electrical Equipment
- Operate testing instruments safely and accurately.
- Follow company safety procedures and client site safety protocols.
- Coordinate with client representatives for smooth project execution.
3. Data Collection & Technical Analysis
- Collect electrical parameters, energy consumption data, load readings, and testing results.
- Record measurements accurately and maintain proper testing records.
- Analyze collected data and support preparation of technical findings and recommendations.
4. Site Survey & Estimation Support
- Conduct preliminary site surveys for audits, testing, and project execution.
- Collect technical information required for preparin