Company Profile

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.Beginning over a century ago, Lennox International has built a solid heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers. We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, and Asia.
Job Description

The Senior Analyst – Collections and Credit is responsible for managing credit risk, driving efficient collections, and ensuring timely order-to-cash execution across a portfolio of clients.

This role includes managing order holds, resolving disputes and deductions,



coordinating with cross-functional teams, and supporting timely cash application.

The position ensures timely cash inflow, minimizes bad debts, and supports business growth through sound credit and collections practices.

Credit Risk Management
- Evaluate customer creditworthiness using financial statements, credit reports, and market data.
- Recommend and review credit limits and payment terms.
- Monitor high-risk accounts and escalate potential issues promptly.

Order Management & Hold Resolution
- Manage order holds in a timely manner to ensure minimal impact on business operations and customer experience.
- Review and release holds based on credit policy and risk assessment.
- Collaborate with Sales, Credit, and Operations teams to resolve order-related issues.

Collections Operations
- Conduct collection calls and follow-ups (inbound and outbound) to ensure timely payments.
- Handle customer inbound ca

📌 Sr. Analyst (Chennai)
🏢 Lennox International
📍 Chennai