We are looking for a detail-oriented Workflow & Automation Executive to streamline processes by improving automation tools and managing workflow systems. The role focuses on reducing manual work, enhancing efficiency and ensuring smooth task flow across departments.
Role & responsibilities:
- Optimize & manage automation tools to reduce manual intervention (e.g., automated emails, task triggers, notifications).
- Design & improve workflow systems to ensure smooth movement of tasks between the teams.
- Assist in implementation of current tools or systems for automation and workflow management.
- Identify process gaps, inefficiencies, delays and implement improvements.
- Maintain and update process documentation (SOPs, trackers, workflow maps).
- Generate reports on workflow efficiency, turnaround time and process improvements .
Preferred candidate profile:
- 2-3 years of experience in operations, workflow management, or process optimization.
- Strong understanding of automation and workflow concepts.
- Proficiency in MS Excel / Google Sheets / Microsoft application.
- Good coordination and communication skills.
- Work in UK shift timings (12:00 PM - 8:00 PM).
- Detail Oriented, Analytical Thinker, Problem Solver, Ownership Mindset.