Customer Sales Excellence (West Delhi)

Customer Sales Excellence (West Delhi)

13 Aug
|
Cartrends
|
West Delhi

13 Aug

Cartrends

West Delhi

Manager – Customer Sales Excellence & Revenue OperationsAbout CarTrends

CarTrends Auto Parts Pvt. Ltd. is one of India's fastest-growing automotive aftermarket companies, serving workshops, retailers, distributors, fleet operators, and car owners through an integrated ecosystem of retail stores, B2B sales, workshops, e-commerce, and private-label products.

We are building a technology-driven, process-oriented organization where every customer interaction is backed by data, speed, and operational excellence.

We are looking for a leader who can transform our backend customer sales function into a high-performance revenue engine.

Position Summary

The Manager – Customer Sales Excellence & Revenue Operations will own the complete performance of our Customer Sales Team.

This is not a traditional sales manager role.

You will be responsible for ensuring that every sales executive works on the right customers, at the right time, with the right products, supported by actionable insights and disciplined execution.





Your mission is to increase revenue from existing customers by building a world-class customer sales operating system.

Key Responsibilities1. Sales Performance Management
- Lead and manage the Customer Sales team.
- Drive daily, weekly, and monthly sales targets.
- Conduct morning sales huddles and evening performance reviews.
- Improve team productivity through structured coaching.
- Monitor individual and team KPIs.
- Build a culture of accountability and ownership.

2. Customer Analytics & Revenue Growth

Analyze customer buying behavior to identify revenue opportunities.

Own:
- Dormant customer reactivation
- Repeat order improvement
- Cross-selling
- Up-selling
- Category expansion
- Customer retention
- Revenue leakage identification

Ensure every customer receives proactive engagement.

3. Data-Driven Sales Execution

Build dashboards and reports for:
- Sales performance
- Customer performance
- Executive productivity
- Product movement
- Brand-wise

📌 Customer Sales Excellence (West Delhi)
🏢 Cartrends
📍 West Delhi

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