Role & responsibilities

Nexthink Configuration:

a. Configure and maintain the Nexthink platform.

b. Work with Nexthink Vendor for any issues or bugs

c. Monitor platform performance and ensure high availability

Data collection and analysis:

a. Configure data collection settings to gather relevant information from endpoints.

b. Analyze data to identify trends, issues and opportunities for improvement.

c. Provide actionable insights to improve the digital employee experience.

Incident Detection and Resolution:

a. Use Nexthink to detect and diagnose IT issues

b. Work with IT teams to resolve incidents promptly

c. Develop and implement proactive measures to prevent future incidents

Reporting:

a. Create and maintain dashboards to visualize key metrics and performance indicators.

b. Generate regular reports for stakeholders to provide insights into the IT setting.

c. Customize reports to meet the needs of different departments and teams

📌 Tcs is hiring For Nexthink Admin_Bangalore (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru