Key Responsibilities
- Welcome customers warmly and ensure a positive first impression.
- Assist customers with showroom navigation and direct them to the appropriate sales executive.
- Manage customer appointments and maintain the visitor register.
- Offer refreshments and ensure customer comfort during their visit.
- Coordinate with the sales team to minimize customer waiting time.
- Handle customer inquiries, feedback, and complaints courteously and escalate issues when required.
- Maintain a clean, organized, and skilled reception area.
- Support promotional events, exhibitions, and customer engagement activities.
- Collect customer feedback and assist in maintaining customer relationship records.
- Follow company standards for hospitality, grooming, and customer service.
Eligibility Criteria
- Educational Qualification: PUC / 10+2 (Higher Secondary) Mandatory
- Diploma or bachelor's degree in Hospitality, Retail, or a related field is an added advantage.
- Freshers are welcome; experience in customer service, hospitality, retail, or front office is preferred.