The Lead SAP Business Analyst serves as the primary functional and business process expert within an assigned SAP domain, acting as the key interface between business stakeholders and the SAP Center of Excellence. The role is responsible for understanding business needs, analysing and improving business processes, translating requirements into scalable SAP solutions, and ensuring the successful delivery and ongoing support of SAP capabilities.
In addition to leading business analysis activities, the role provides advanced SAP functional configuration, production support, incident resolution, problem management, and continuous improvement across the assigned SAP domain. The Lead SAP Business Analyst partners closely with SAP Process Leads, Enterprise Architecture, SAP Basis, Development, Integration, Security, Infrastructure, Project Managers, and external implementation partners to deliver high-quality SAP solutions aligned with business objectives and SAP best practices.
Job Description
Customer:
- Deliver reliable SAP solutions that effectively support business operations.
- Build trusted relationships with business stakeholders through proactive engagement and advisory support.
- Improve business process efficiency through effective use of SAP capabilities.
- Ensure timely resolution of business incidents and service requests.
- Deliver high levels of customer satisfaction through responsive support and continuous improvement.
People:
- Mentor SAP Business Analysts and junior functional consultants.
- Promote best practices in business analysis, SAP solution design, and application support.
- Share functional knowledge across the SAP Center of Excellence.
- Support onboarding and capability development of recent team members.
- Foster strong collaboration between business functions and technical teams.
- Act as the functional escalation point within the assigned SAP domain.
Operations:
- Build strong partnerships with busin
📌 D&T Lead (Pune Division)
🏢 Aramex
📍 Pune Division
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