Job description
- The Technical Delivery Lead (TDL) is responsible for overseeing the delivery and implementation of talent experience solutions, with a solid focus on Applicant Tracking System (ATS), and Phenom products. This role involves collaborating with cross-functional teams, ensuring timely and high-quality delivery of SaaS solutions, and coordinating with stakeholders to meet client needs. The ideal candidate will possess strong leadership skills, deep technical knowledge in SaaS and TXM environments.
Key Responsibilities:
Technical Oversights:
- Experience with APIs, SOAP, Postman, CMS, ATS, CRM and Scrum process.
Project Management:
- Plan, execute, and oversee TXM projects from inception to completion.
- Develop detailed project plans, schedules, ensuring alignment with business objectives and client requirements.
- Monitor project progress, identify risks, and implement mitigation strategies to ensure timely delivery.
Team Leadership:
- Foster a collaborative and high-performance team environment, encouraging continuous learning and improvement.
- Conduct regular scrum meetings, and ensure clear communication of project goals and expectations.
Stakeholder Management:
- Act as the primary point of contact for project stakeholders, including clients and the TPM(Technical Program Manager), ensuring clear communication and understanding of project goals and deliverables.
- Manage stakeholder expectations and ensure their requirements are met through effective project management and delivery practices.
Process Improvement:
- Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness in project delivery.
- Develop and maintain project documentation, technical specifications, and standard operating procedures for delivery.
- Utilize Phenom internal tools/SOAP and Postman for testing and validating APIs to ensure robustness and reliability.