About The Role
The pitch:
- Encourage 7 million worldwide drivers to deepen their engagement with the Uber platform
- Loyalty is a key bet for Uber for the foreseeable future, aligned to leadership objectives like increasing supply quality, and driver/courier success
- To be successful. Uber needs need to improve the discoverability & emphasize the benefits of participation in Loyalty Programs.
- Your role is to design and launch growth bets to improve access and engagement with the Loyalty platform and its programs: Uber Pro and Uber Eats Pro
- You will work closely with dedicated design and machine learning teams to build personalized experiences that help drivers gain valuable monetary incentives
- Execute in a high impact, high visibility team that is encouraging driver quality, a critical objective
- What the Candidate Will Do
For The First 6 Months
- Deliver a flexible loyalty trial system that scales across 3+ global loyalty programs
- Tune trials for impact across new and existing earners to win valuable quality for the business
- Deliver immediate user value with monetary incentives that balance behavior change with marketplace efficiency
- Provide driver recognition and timely feedback to connect drivers more deeply with the platform
- Design and launch a series of experiments that explore key hypotheses and deliver incremental wins for the business
- Build customer empathy through user research and data science partnerships
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Within The First 12 Months
- Co-create feedback framework with partners from data science, earnings, quality and more
- Develop a long term vision and strategy to help drivers track rewards, earnings, and incentives that many teams can contribute to
- Build frameworks for global teams teams to manage and track the impact of loyalty program trials
- Uncover current growth vectors that consider new lines of business around the world
- Basic Qualifications
- Minimum 6 years experience as PM driving engagement
- You've built successful ro
📌 Lead Product Manager (Bengaluru)
🏢 Uber
📍 Bengaluru
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