We are hiring a Payment Associate to support our Payment Department. The Associate will assist in engaging with parents, managing EMI collections, and maintaining payment records. This is an excellent opportunity for someone looking to build a career in finance operations or customer support.
Key Responsibilities
Assist in calling students and parents for EMI payment reminders
Help maintain and update payment tracking documents
Support the executive team in follow-up processes
Learn and apply customer engagement and financial coordination best practices
Participate in team meetings and contribute to target achievements
Requirements
Positive communication skills in Malayalam (mandatory)
Experience: 6 months to 1 Year (Mandatory)
Basic proficiency in English (preferred)
Basic computer knowledge (Excel, Sheets, etc.)
Eagerness to learn and contribute quickly
Ability to maintain professionalism in communication