Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every
connection. We are fueled by creativity and diversity of thought and in our
workforce. Our employees are supported to innovate and learn something new every
day.
We cultivate a culture of inclusion for all employees that respects their
individual strengths, views, and experiences. We believe that our differences
enable us to be a better team – one that makes better decisions, drives
innovation and delivers better business results.
Opportunity Overview
* Provide all service-related support (system installation, preventive
maintenance, complex troubleshooting and repair break fix)
* Provide application related expertise to analyze production impacts and to
ensure a high utilization of a customer test cell
* Develop characterization and production test programs to solve customers'
test problems; collect data and analyze problems.
* Create and implement support plan in conjunction with cross functional
groups, including customers’ maintenance team, to reduce equipment downtime
and maintenance cost.
* Work with customers to understand and improve test processes.
* Act as the liaison between factory and customer.
* Provide formal and on-the-job training to customers.
* Escalate service problem and take ownership of problem until it is resolved.
* Represent the organization as the primary customer contact and function as
key customers and departmental leadership role
* Lead and mentor other engineers
All About You
We seek individuals who share our passion and determination. Our commitment to
customer success drives us to go the extra mile. If you’re ready to join us in
this mission, take a closer look at the minimum criteria for the position.
* Degree in Electronics/Electrical Engineering
* 3-5 years’ test/product engineering experience in IC component testing
preferred.
* Strong team player with good interpersonal and problem-solving skills
* Able to work independently
* Valuable writ
📌 Customer Production Support Engineer (Bengaluru)
🏢 Teradyne
📍 Bengaluru
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