Description
Colleague Experience Group
Provide a great colleague experience every day. Obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. Responsible for people management, including acquiring talent, developing and retaining colleagues worldwide, and overseeing key programs like compensation, benefits, diversity and colleague and labor relations.

Responsibilities
Key Responsibilities
- Ensure timely and accurate monthly/quarterly incentive calculation for Global servicing colleagues
- Ensure monthly incentives are calculated basis the defined policy guidelines.
- Run incentive calculation model, perform high quality due diligence on the payments for the given portfolio/s
- Conceptualize, Design & Develop Dashboards via Excel Automation, Multi layered Excel equations, Charts, Pivots etc
- Ensure strict adherence of control and compliance and related policies
- Work with quality assurance managers to coordinate system and user acceptance testing activity




- Individual must be able to operate independently and must have a go getter attitude.
- Individual would be responsible for validating / supporting Team Lead in ensuring adherence to guidelines across team.
- Ability to implement logical mindset by converting Business language to logical workflow.
- Support all internal & external incentive-based audits for the markets under scope.
- Partner with multiple teams including, but not restricted to, Incentive Design & Governance, Operational Performance Management, Incentive Plus Teams to identify and implement opportunities that further enhance the effectiveness Incentive programs, ensuring alignment with evolving business strategic priorities.
- Solid communication skills, both written and verbal is mandatory.
- Identify opportunities to automate manual operational processes using Python, SQL, Generative AI and workflow automation tools.
- Design and dev

📌 Analyst-Data Analytics(Incentive Tool,SQL,AI) (Gurugram)
🏢 American Express
📍 Gurugram