Assists the property’s Banquets/Catering Department in the property's reactive and proactive sales efforts with a focus on group and catering accounts. The position contributes to achieving revenue goals and the financial performance of the department. Assists in implementing the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Position supports the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Assists the seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related skilled area.
OR
• 2-year degree from an accredited university in Business Administration, Marketing,
Hotel and Restaurant Management, or related major; no work experience required.
CORE WORK ACTIVITIES
Maximizing Revenue & Managing Profitability
• Solicits/books local catering business and develops group business.
• Assists in completing and distributing catering sales revenue and operation budgets and revenue forecasting.
• Tracks booking goals on a weekly basis and compiles incentive reports for distribution to catering leaders.
• Ensures that booking guidelines are followed and that catering leaders are maximizing space and revenue.
• Supports management team in creating and implementing a catering sales/marketing plan addressing revenue, customers and market.
Managing Sales Activities
• Assists with selling, implementation and follow-through of catering promotions.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract