Description
Do you like collaborating across teams to solve complex problems?
Do you enjoy solving large scale distributed content delivery challenges?
Join our critical Edge Reliability Engineering Team
Site Reliability Engineers at Akamai leverage software engineering, systems expertise, and operational skills to deliver reliable global services. The ERE team ensures performance, resilience, and availability of Akamai's media and web delivery platform while addressing distributed systems challenges. This role acts as the top technical escalation point for critical customer-impacting issues, connecting engineering, operations, and global support teams effectively.
Partner with the best
In this role, you will balance deep system diagnostics with progressive automation. You will serve as a premier technical authority for our platform and a champion for reducing systemic operational toil.
As a Senior Site Reliability Engineer, you will be responsible for:
- Leading complex reliability and performance investigations across Akamai's global edge, media delivery,



and web delivery platforms.
- Troubleshooting critical distributed systems issues spanning application, platform, network, and operating system layers, serving as the highest technical escalation point.
- Partnering with Engineering, Product, Support, and Network teams to identify root causes and deliver scalable, long-term solutions that improve platform reliability.
- Designing and improving observability through SLIs, SLOs, KPIs, telemetry, dashboards, and alerts to identify and address customer-impacting issues.
- Analyzing platform performance, traffic patterns, and system bottlenecks to improve scalability, resilience, and overall service reliability.
- Developing automation, internal tools, AI-assisted diagnostics, and self-service workflows to streamline operations, reduce manual effort, and accelerate incident response.
- Enhancing operational excellence through reliability-centered architecture reviews,

📌 Senior Site Reliability Engineer (India)
🏢 Akamai
📍 India