JOB DESCRIPTION
Payments & Payout Coordinator
Banking and Payments DepartmentEntityAce Money Transfer IE Ltd (AMTL)DepartmentBanking and PaymentsReporting ToHead of Banking and PaymentsLocationKharian, PakistanEmployment TypeFull-TimeGrade / LevelMid-Level Individual Contributor Role Purpose
The Payments & Payout Coordinator is responsible for managing AMTL's payout corridor portfolio at an operational level. The role ensures consistent corridor performance monitoring, active payout partner coordination, and structured representation of AMTL's payout priorities within the Group function. The postholder serves as a key escalation point for operational payout issues raised by internal teams, and as the primary operational interface between AMTL's Banking and Payments team, ensuring that Ireland-specific payout requirements are tracked, escalated, and resolved in a timely manner.
Organisational Context
AMTL is a Central Bank of Ireland regulated payment institution and the EU/EEA operating entity of the ACE Group.
AMTL operates across multiple EEA send markets and maintains a payout corridor portfolio spanning destinations across South Asia, Southeast Asia, and Africa. The Banking and Payments department owns the payout infrastructure, partner relationships, and corridor performance function for the Irish entity.
This role sits within Banking and Payments reporting directly to the Head of Banking and Payments. It works in close coordination with the other Departments, which manages group-level correspondent and payout partner agreements.
Key Responsibilities
Corridor Portfolio Management
- Maintain a live performance view across AMTL's payout corridor portfolio, tracking exchange rates, uptime, settlement timelines, payout speeds, and customer experience metrics.
- Identify underperforming corridors through data analysis and produce structured escalation reports for the Head of Banking and Payments.
- Monitor corridor-level KPIs on a weekly and monthly basis and pro