Description
A Branch Manager is the leader and decision-maker responsible for business growth, team performance, operational efficiency, and customer satisfaction within the branch.
Responsibilities
key Responsibilities
1. Sales & Business Growth
- Achieve sales and revenue targets
- Generate current business and expand customer base
- Drive product promotions and local market development
2. Team Leadership
- Supervise, guide, and motivate staff
- Set targets and monitor performance
- Train and develop team members
3. Customer Handling
- Ensure excellent customer service
- Resolve complaints and escalations
- Build long-term customer relationships