Description
The Senior AI Engineer I will be part of Solution Management Team within enterprise CRM solutions team, part of enterprise technology solutions contributing to the domain level technical architecture and solution

Responsibilities
- Architect and deliver scalable, distributed data solutions leveraging cloud-native processing platforms like GCP.
- Engineer fault-tolerant, high-throughput systems; define robust data modeling, partitioning, and schema evolution strategies; and embed observability, lineage, and data quality across workflows.
- Responsible to architect and solution in and around CRM solutions like Salesforce, leveraging out of the box agentic solutions such as AgentForce, Einstein.
- Perform architectural reviews, performance benchmarking, capacity planning, and developer experience initiatives through reusable SDKs, APIs, and libraries.
- Collaborate with Cloud, Security, and Platform teams to ensure enterprise alignment, and mentor engineers to drive technical excellence and best practices.




- Communicate technical strategy effectively and contribute hands-on to critical platform components.
- Proficiency in Python, Java with exposure to AI/ML frameworks (PyTorch, TensorFlow).
- Prototype lightweight agentic workflows using frameworks such as LangChain or AutoGen and integrate agents with enterprise data and APIs.
- Support compliance, documentation, and knowledge sharing to promote responsible and effective AI adoption.

Qualifications
- Bachelor's degree in Computer Science, Machine Learning, Data Science, and/or comparable experience; advanced degree preferred
- Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or Data Engineering, ; advanced degree preferred
- 7+ years of experience in data engineering, distributed systems and AI/ML.
- Proven success in architecting and delivering large-scale, high-performance, cloud-native data systems on GCP or equivalent environments.
- Expert in Python and Java with deep experi

📌 Sr AI Engineer I (Bengaluru Urban)
🏢 American Express
📍 Bengaluru Urban