Description
Role Purpose
As a Senior Learning Administrators, you will be required to provide bespoke support to Senior Events / Programmes. These Events / Programmes will be run remotely or in person and are normally attended by Middle to Senior Executives.
You will be working closely with the Senior stakeholders, Deployment Managers or Learning Leads from both within GP (and the relevant Client) and will be responsible for delivering all Administrative and Operational aspects of the Event / Programme.
Key Accountabilities
For ILT Events
- To lead and own all aspects of the Class Scheduling / Event organising logistics.
- Set up courses using appropriate internal LRM / Learning Management System and database, in line with standard operating procedures.
- Confirm registrations and monitor cancellations with venues and trainers and ensure that the Learning Management System training records accurately reflect course attendance.
- Work towards deadlines stipulated by the client in order to deliver the program objectives.
- Work with the customer to obtain commitment of internal trainers and any additional resources that may be supporting the course delivery e.g. IT/Technical set ups.
- To manage learner queries, coordinate escalations in accordance with Service Level Agreements and to make suggestions of improvements, where necessary.
- Liaise with internal and external vendors to arrange conference centres, hotels, trainers, print suppliers, catering and equipment.
- Schedule and administer enrolments including, monitoring participation numbers, to ensure minimum delegate numbers are achieved, and highlighting low enrolments to appropriate point of contact.
- Book accommodation for facilitators and participants, if required.
- To raise and issue documents relating to Service Requests and Visa Letters etc. where required.
- Distribution and collation of Learner pre-course materials.
- Provide OnSite support to events as required and be OnSite on Client premises at lea
📌 Learning Coordinator 1 (Chennai)
🏢 GP Strategies
📍 Chennai
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