At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.
Team Overview
The Services team works closely together to set PowerSchool customers up for ongoing success through post-implementation support, troubleshooting, consultation on system setup options, and training on features and functionality. The team offers cross-portfolio support, all while meeting organizational objectives for revenue, utilization, and customer satisfaction.
Responsibilities
Description
The Qualified Services team plans, guides, and delivers client projects, all with the aim to meet timeline and budget expectations and achieve organizational goals.
Your day-to-day job will consist of:
Work Location:
- Field Location: Bengaluru Region
- This position will be based in Bengaluru and is responsible for managing and supporting clients across the Bengaluru region through regular on-site visits. The candidate will report to the Chennai Head Office and coordinate closely with the central operations team.
Roles & Responsibilities:
- Act as the primary point of contact for assigned clients and ensure smooth day-to-day account management.
- Visit assigned client locations across the Bengaluru region on a daily basis to provide on-site support and ensure seamless service delivery.
- Build and maintain strong client relationships by understanding their requirements and providing timely support.
- Coordinate with internal teams to ensure effective service delivery and client satisfaction.
- Handle client queries, concerns, and escalations in a
📌 Application Specialist I (Chennai)
🏢 PowerSchool Group
📍 Chennai
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