Purpose/Objective

Team Member - AOCC/JCC plays a key role in ensuring smooth airport operations through real-time monitoring and coordination with internal and external stakeholders.
This role ensures timely resource allocation, congestion management, and operational efficiency.

Key Responsibilities of Role

Operations Monitoring and Terminal Coordination: - Monitor terminal operations to detect congestion or unusual incidents and coordinate corrective actions with terminal operations, security, and other relevant teams.
- Ensure seamless baggage delivery operations by monitoring processes and resolving delays.
- Supervise Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) to ensure parking stands are allocated before flight arrival and maintain on-time block and off-block operations.
- Coordinate with the Landing Parking Cell and non-scheduled operators to facilitate departure clearances according to flight plans.
Flight Announcements and Status Updates:



- Perform manual or automated announcements within the terminal as required by airlines or terminal operations.
- Make flight status announcements through paging systems, keeping passengers and visitors informed during operations and disruptions.
- Ensure timely and accurate flight information updates on Flight Information Display Systems (FIDS).
Stakeholder Coordination: - Coordinate with Medical Services, ATC, ground handlers, and terminal operations to address medical emergencies promptly.
- Work with ATC for flight arrivals, parking allocation, runway changes, towing permissions, and other operational updates.
- Collaborate with airlines, non-scheduled operators, ground handlers, engineering, and security teams to facilitate productive operations during shifts.
Regulatory Compliance and Documentation: - Ensure adherence to SOPs and regulatory requirements and support compliance with internal and external audits.
- Capture operational data and prepare reports for shift summaries, incidents, a

📌 Associate Officer- AOCC (Lucknow)
🏢 Adani Group
📍 Lucknow